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Newsletters

2012

Download a PDF of: Mobile web and search strategy January: Mobile web & search strategy

2011

Dec: The Kitschmas Card

Download a PDF of: Integrating SEO & SMO November: Integrating SEO & SMO

Download a PDF of: Link building strategies September: Usability testing

Download a PDF of: Link building strategies August: Link building strategies

Download a PDF of: ECommerce web design principles July: ECommerce web design principles

Download a PDF of: Ecommerce and business integration June: Ecommerce and business integration

Download a PDF of: Web design is a waste of time May: Web design is a waste of time

Download a PDF of: If it matters measure it April: If it matters measure it

Download a PDF of: How do people use search? March: How people use search

Download a PDF of: Website trust February: Website trust

Download a PDF of: Ecommerce 2020 January: ECommerce 2020

2010

Dec: The Kitschmas Card

Download a PDF of: Google Places search November: Google Places search

Download a PDF of: Location based services October: Location based services

Download a PDF of: B2B marketing September: B2B marketing

Download a PDF of: B2B ecommerce August: B2B ecommerce

Download a PDF of: Social media update July: Social media use

Download a PDF of: Browsers, resolutions, colours June: Browsers, resolutions, colours

Download a PDF of: Website usability May: Email newsletters

Download a PDF of: Website usability Apr: Website usability

Download a PDF of: Website lead generation March: Website lead generation

Download a PDF of: Internet marketing trends Feb: Internet marketing trends

2009

Dec: The Kitschmas Card

Download a PDF of: Where is Google going? Nov: Where is Google going?

Download a PDF of: 2020 vision for the web Oct: 2020 vision for the web

Download a PDF of: Social Media Marketing 3 Sept: Social Media Marketing 3

Download a PDF of: Making customer incentives work Aug: Making incentives work

Download a PDF of: Social Media Marketing 2 July: Social Media Marketing 2

Download a PDF of: Social Media Marketing 1 June: Social Media Marketing 1

Download a PDF of: More about AdWords May: More about AdWords

Download a PDF of: Internet Marketing? Apr: Internet Marketing

Download a PDF of: Is Your Website Boring? Mar: Is your website boring?

Download a PDF of: What is ECommerce Feb: Integrated marketing

Download a PDF of: What is ECommerce Jan: Virals & best virals

2008

Dec: The Kitschmas Card

Download a PDF of: What is ECommerce Nov: What is ECommerce?

Download a PDF of: Online and the credit crunch Oct: Online and the credit crunch

Download a PDF of: How does Google work? Sept: Affiliate Marketing

Download a PDF of: How does Google work? Aug: How does Google work?

Download a PDF of: Your website and brand July: Online branding

Download a PDF of: The laws of ECommerce June: The laws of ECommerce

Download a PDF of: Marketing your website May: Marketing your website

Download a PDF of: [Online] Customer Service Apr: [Online] Customer Service

Download a PDF of: How to build a good business website Mar: Build a good business website

Download a PDF of: SEO or PPC? Feb: SEO or PPC?

Download a PDF of: Effective sites Jan: Effective sites

2007

Dec: The Kitschmas card

Download a PDF of: Are you a hunter or a farmer? Nov: Are you a hunter or a farmer?

Download a PDF of: The feel of the web Oct: The feel of the web

Download a PDF of: All about E Sept: All about E

Download a PDF of: How to build a website without building a website Aug: Building a website

Download a PDF of: Commercial benefits of the internet and www July: Commercial benefits of www

Download a PDF of: Successful branding for SMEs June: Successful branding for SMEs

Download a PDF of: Effective EMail tips May: Effective EMail tips

Download a PDF of: Website planning Apr: Website planning

Download a PDF of: Blogging your business Mar: Blogging your business

Download a PDF of: How to use ebusiness to cut your costs Feb: EBusiness to cut your costs

2006

Dec: The Kitschmas card

Download a PDF of: Google AdWords Nov: Google AdWords Golden Rules

Download a PDF of: Do you have a NetLife? Oct: Do you have a NetLife?

Download a PDF of: All about Content Management Systems (CMS) Sept: Content Management Systems

Aug: Website payments & analysis 102

July: Website navigation & analysis 101

Download a PDF of: Do definitions help you create a better business? June: Create a better business

Download a PDF of: Top tips for CRM May: Top tips for CRM

Download a PDF of: About ECommerce Apr: ECommerce

Download a PDF of: About ECommerce Mar: Mobile CRM

Feb: Free recruitment

Download a PDF of: Pay per click tips Jan: Pay per Click

2005

Download a PDF of: Selecting and using a CRM system Dec: Are you popular?

Download a PDF of: ECommerce - a plan Nov: Keeping customers loyal

Download a PDF of: Getting more customers Oct: Getting customers

Sept: Search engine ranking

Download a PDF of: What is pay per click advertising? Aug: Pay per Click

July: Make your marketing work

June: Customer Machine

May: Web conferencing

Apr: SMS text marketing

Essays

Download a PDF of: Culture, compliance or competence? Competence or compliance?

Download a PDF of: Customer Relationship Management Customer Relationship Management

Download a PDF of: Data Mining and Modelling Data mining & modelling

Download a PDF of: SEPOS Search engine positioning, optimization & submission

Download a PDF of: What is Marketing What is marketing?

Newsletter extras

Bristol fashion screenshot

EBusiness diagram

Find, decide, act, trust, ease, environment diagram

Postcodes test




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Case Studies
 
Take the Test
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How hard is your website working for your business? Take the test and see how hard your website is working
Testimonials

Some testimonials

"Since eCRM took over maintenance of website and SEO, the number of prospects I received from enquiries through my site has more than doubled! I am currently working with eCRM to plan the next level of development for my website to take it to the next level." Nigel Marriott, Marriott Statistical Consulting

"Great company, very friendly and open communication and ECRM were able to execute our development with a superior level of technical skill. 5 stars." Jon Gray, Workmap

"ECRM built Alexander Simpkin & Associates a web site par excellence that continues to proffer itself on Google first page of free links under the appropriate search entry. I would not hesitate to recommend this organisation to any business requiring any sort of eBusiness advice or execution." Alexander Simpkin, Alexander Simpkin & Associates

"I've used ECRM's services for about 2 years now. They have been very helpful to re-construct my whole website at reasonable rates. Their knowledge on marketing via internet-google has helped me to achieve more enquires, sales, and commissions. They update my pages and we go over my stats. re: google searches every few months to make sure I'm getting the best from my website in marketing terms. I would highly recommend their services". Laura Lian

Charities we support
 
Businesses Against Poverty

Businesses Against Poverty (BAP) is a group of businesses and business individuals who want to support the reduction of international poverty and change the lives of others, through registered charity Robin Hood Ministries. BAP engage with the plight of the worlds poor by investing in strategic projects that will empower, equip and enable communities to prosper and so breaking the cycle of poverty.

Businesses Against Poverty website
Donate here

Dorothy House

Dorothy House work as a team to provide care and support, free of charge, for patients with any condition which is life threatening. Over 90% of patients have cancer, but we also help patients with motor neurone disease and other neurological conditions, heart and lung disease and AIDS. Trained volunteers are also an important part of the team, both at the hospice in Winsley and out in the community.

Dorothy House website
Donate here

Home Farm Trust

The Home Farm Trust is a national charity providing long term support for people with learning disabilities and their families. People with learning disabilities and their families need excellent, high quality, friendly support and advice. Over 45 years HFT have developed into a progressive organisation pioneering many areas of research and service provision to help people live the lives they want.

Home Farm Trust website
Donate here

Julian House

Julian House is the leading provider of services to single homeless men and women in Bath & North East Somerset and West Wiltshire. Although Julian House is not a large organisation the challenge that faces it is significant. Providing a bed is the relatively easy part of its work. Much more difficult is the task of identifying why its clients are in this situation and then finding the right solutions.

Julian House website
Donate here